# Sign up and sign in

> Create an Orbital account with an email and password or with Google, sign in, reset a lost password, and join a workspace from an invitation email.

Source: https://orbitalaip.com/docs/getting-started/sign-up

## Create an account

Open [app.orbitalaip.com/signup](https://app.orbitalaip.com/signup). The page is headed **Create your account**. You can sign up with an email and password, or with a Google account.

### With an email and password

1. **Enter your Full Name**
   
   It needs at least 2 characters.

2. **Enter your Email**
   
   

3. **Choose a Password**
   
   Type it again under **Confirm Password**.

4. **Accept the terms**
   
   Tick **I agree to the Terms of Service and Privacy Policy**.

5. **Pass the check**
   
   A human-verification check from Cloudflare sits below the checkbox. It usually passes on its own; if it asks, tick its box. **Create account** stays disabled until it passes.

6. **Click Create account**
   
   

A password needs at least 8 characters, with at least one lowercase letter, one uppercase letter and one number.

If the address already has an account, the page says "An account with this email already exists." If the check cannot load, often because of an ad blocker, the page offers **retry verification**.

### With Google

1. **Click Sign up with Google**
   
   

2. **Choose the Google account to use**
   
   Allow the sign-in, and Google returns you to Orbital, signed in.

Google must have verified the address on the account you pick. Otherwise Orbital refuses with "Google has not verified the email address on this account. Verify it with Google, then try again."

If an Orbital account already uses that address, Google is linked to it and you sign in to that account.

> [!NOTE]
> If your account was created with a password and you never used a password-reset link, signing in with Google on that address signs out every session, revokes any API keys, and removes the password. Connecting Google from **Settings** → **Profile** while signed in keeps it.

## Your first screen

You are signed in as soon as the account exists, with nothing to confirm by email. The account starts with a workspace named **Personal**, on the Free plan, and a project named **Investing**, with Watchlists and Backtesting on and Trade set up shortly after; [What signup creates](https://orbitalaip.com/docs/getting-started/workspaces-and-projects#what-signup-creates) has the details. If the **Trade it on paper** card reads **Set up Trade**, [install Trade](https://orbitalaip.com/docs/workspace-and-account/apps#install-trade) under **Settings** → **Apps**.

The app opens on Chat. Four setup cards sit under the composer: **Create your first agent**, **Run your first backtest**, **Set up a broker** and **Trade it on paper**. They stay for up to 30 days. Until you skip setup or finish all four cards, and for at most your first week, the heading reads **Welcome to Orbital,** followed by your first name (just **Welcome to Orbital** when the name is long).

On a desktop-width window, a short tour starts on its own the first time you arrive on each device. **Take a quick tour** replays it; the button is hidden on narrow screens. **Skip setup** hides the cards and the welcome heading.

## Sign in

1. **Open the sign-in page**
   
   Go to [app.orbitalaip.com/signin](https://app.orbitalaip.com/signin). Any page that needs an account sends you here first.

2. **Sign in**
   
   Enter your **Email** and **Password**, then click **Sign in**. Or click **Sign in with Google**.

You land on Chat, or on the page you were trying to open. A wrong password and an unknown address both show "Invalid email or password." If your account was created with Google and has no password, use **Sign in with Google**.

To sign out, click your avatar at the foot of the sidebar and choose **Sign out**.

## Reset a forgotten password

1. **Open the reset page**
   
   On the sign-in page, click **Forgot password?**.

2. **Request the email**
   
   Enter your **Email Address** and click **Send Reset Instructions**. The page shows **Check your email**.

3. **Follow the link**
   
   Open the email with the subject "Reset your Orbital AIP password" and follow its link to the **Reset your password** page.

4. **Choose a new password**
   
   Enter a **New Password** of at least 8 characters, repeat it under **Confirm New Password**, and click **Reset Password**.

5. **Sign in again**
   
   Click **Sign in** and use the new password.

The link works once and expires after 1 hour, and requesting another cancels it. The confirmation looks the same whether or not the address has an account, and the email arrives only for an account that has a password. Resetting the password signs you out on every other device.

> [!TIP]
> An account that signs in with Google has no password to reset, so no email is sent. Sign in with Google, then click **Set a password** under **Settings** → **Profile**. Orbital emails you a link.

## Join a workspace from an invitation

A workspace invitation email carries a role of admin, member or viewer and expires in 7 days; [Joining from an invitation](https://orbitalaip.com/docs/workspace-and-account/members-and-roles#joining-from-an-invitation) says what the role gives you and why accepting can fail.

1. **Open the invitation**
   
   In the email with the subject "You've been invited to join [workspace] on Orbital AIP", click **Accept Invitation**. It opens the **Workspace Invitation** page.

2. **Sign in if you need to**
   
   If you are not signed in, click **Sign in**, or **Create account** if you are new to Orbital. You return here afterwards to accept.

3. **Accept it**
   
   Click **Accept invitation**. The page shows **You're in!** and, after a moment, sends you to Chat in your current workspace. To open the one you joined, click your avatar and pick it under **Workspaces**.

The invitation is tied to the address it was sent to. An account created from it must use that address, and that sign-up page does not offer Google. A new account created this way still gets its own **Personal** workspace, with the invited workspace beside it.

## If something goes wrong

If you cannot sign in, or the verification check will not load, write to [hello@orbitalaip.com](mailto:hello@orbitalaip.com) or ask on [Discord](https://discord.gg/XwmVs84tcd).
